Privacy Policy
Your privacy is important to us
Last Updated: January 2025
At SchoolUnique, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.
1. Information We Collect
1.1 Personal Information
We collect personally identifiable information as requested by registered schools, including:
- Name, Mobile, Email, and Address
- Student information (name, date of birth, grade, class)
- Parent/guardian information and contact details
- Teacher and staff information
- Academic records and performance data
- Attendance records
- Financial information for fee payments (processed through third-party payment gateways)
- Photos and documents uploaded to the platform
1.2 Automatically Collected Information
When you use SchoolUnique, we automatically collect log data including:
- IP address and browser information
- Visit statistics and usage patterns
- Analytics data through services like Google Analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Enabling schools to communicate with student parents via SMS, email, or push notifications
- Providing technical support and resolving software issues
- Customizing user experience and analyzing website usage patterns
- Enforcing policies and maintaining a safe online environment
- Processing transactions through third-party payment gateways
- Generating academic reports and progress tracking
- Facilitating communication between school, teachers, and parents
- Improving our platform and developing new features
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Information Sharing and Disclosure
3.1 We Do Not Sell Your Information
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
SchoolUnique does not sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Limited Sharing
Personal information is shared only with registered schools for their intended communications. We may share information only in the following circumstances:
- Within the School: Information is shared with authorized school administrators, teachers, and staff as necessary for educational purposes
- Payment Processing: Payment information is handled by third-party payment processors under their own privacy policies. We never store your card or banking details internally
- Service Providers: We work with trusted third-party service providers who assist in operating our platform (hosting, analytics like Google Analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Protection: To protect the rights, property, or safety of SchoolUnique, our users, or the public
4. Data Security
We implement commercially acceptable security measures to protect your information:
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Regular security audits and updates
- Access controls and authentication
- Regular data backups
- Employee training on data protection
Important: You are responsible for protecting your account password. Please keep it confidential and secure.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain accurate academic records as required by educational regulations
6. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-Out: Opt-out of non-essential communications
- Data Portability: Request a copy of your data in a portable format
7. Children's Privacy
SchoolUnique is designed for use by educational institutions. We collect information about students only through schools with parental consent as required by applicable laws. Parents have the right to review, correct, or delete their child's information by contacting their school administrator.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance through services like Google Analytics
- Provide personalized experience
- Ensure security and prevent fraud
You may refuse to accept cookies by activating appropriate settings on your browser. However, if you select this setting, you may be unable to access certain parts of our website or platform functionality may be limited.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time with immediate effect upon posting to our website. Continued use of the service after changes constitutes acceptance of the modified policy.
We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Updated" date
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
13. Compliance
SchoolUnique complies with applicable data protection laws and regulations, including:
- General Data Protection Regulation (GDPR) for European users
- Children's Online Privacy Protection Act (COPPA)
- Family Educational Rights and Privacy Act (FERPA)
- Local data protection laws in jurisdictions where we operate